I would like to take a few minutes and share some of this week’s actions union actions.
we know that the next few days/weeks will be very busy. I would like to thank you personally for your efforts and hard work.
We know that you have all been waiting a very long time for improvements in your wages and working conditions.
Negotiations are the priority. Meeting dates are scheduled for this month. The work is ongoing.
Triptrade! Trip what? What a headache. Hundreds of e-mails sent to BADE and to the locals.
The system is clearly not functioning properly. We have all been experiencing it for too long. We were promised fixes to the various “bugs” since last December. We have to admit that this is not the case.
Almost half of the problems are related to the way the system works. Although solutions are in place or in the process of being implemented, our collective agreement must be respected!
If you have lost hours due to a problem with open flying assignment, or if you believe that your rights have not been respected. It’s important to notify your locals with the details of your concerns. A form to this effect will be created shortly and available on our website. Although we keep the conversation going with TS to improve the system, grievances are an important tool in enforcing your collective agreement.
Pick up 3 hours prior to the flight in YYZ and LGW
LGW
The union and the hotel and transport committee are closely monitoring the situation. We have been advised of numerous delays in departure from the hotel by the transportation company. If you have a layover in London, please notify the hotel committee of any delays between the hotel and the airport.
As far as the crew hotel downtown Toronto is concerned, as soon as the company informed us of the fact that transportation departures had been changed to 3 hours before the flight, we suggested solutions immediately. We asked for data on the frequency of late arrivals at YYZ airport due to transportation problems.
We have identified exceptional cases. We have notified the company that a return to a pickup time of 2 hours 15 minutes before the flight must be implemented without further delay. The hotel committee has suggested temporary solutions such as other approved hotels located closer to major highways but still DT, thus reducing travel time by 20-30 min. This solution has not yet been adopted by the company. Please let us know of any delays and/or transport issues in YYZ via CREWCARE
Service committee
We would like to update you on the progress of your service committee.
Since the service was launched on June 1, we have met with the company on several occasions. Here are the main items on our agenda:
– We are still seeing too many problems with the loading of double VS single bars on A330s, mainly for our YYZ operations. If you find that loading standards are not being met, please let us know. There should always be two single bar trolleys at the front of the aircraft, not a double bar. It is important to complete a Coruson report when you have a double bar in place of two single bars. Handling the carts could be a cause of workplace injuries.
– CSM and QRG updates that we completed in October and approved by the company, but which have still not been updated in the MSC. Basically, the customer service manual still contains a lot of errors, which can complicate the work of our colleagues with less experience on our flights. The reference guides must reflect the services to be offered on board.
– UBO. Loading of the galleys is problematic. A review of loading is planned by comex in the fall. The nozzles for filling water jugs will also be replaced in the fall.
– We are asking for more dairy products, creams, coffee and tea bags.
– Coffee/tea service on OB flights after 22:00, is it necessary?
New-generation coffee and tea pots are expected in the next few days/weeks.
NEW, we have created a form for members to use to report various topics related to the service. We invite you to complete it as required. The form is available on our website
In Solidarity
Dominic Levasseur
President of your component
